Security and Privacy are our top priority
At Twing, we prioritise data security and privacy above all else. We do not store any conversation data or use it for training our models. All processing from individual users happens in separate containers that are short lived, and your data is available only in memory to them.
Secure Infrastructure
Our infrastructure is hosted on AWS managed services, ensuring top-notch industry standards for reliability, encryption, and privacy. With AWS handling the underlying infrastructure's management and security, you can be assured that your information is in safe hands.
Data Encryption
We utilise AES-256 encryption for our databases. We enforce HTTPS communication with SSL SHA-256 ECDSA Certificates on the latest TLS 1.3 for encryption-in-transit. Your information is well protected at every step.
Workplace Integrations
When integrating with external services like Slack, we follow strict API-level authentication requirements and respect the permissions you grant to Twing. Your data protection is paramount to us, and we welcome any questions or concerns at founders@trytwing.com.
SOC 2 Type 2 (Upcoming)
Security maturity in progress, privacy-first by default today
We have begun the process of achieving a SOC 2 Type 2 certification which is considered the gold standard. We expect to complete the certification by July, 2024.
For more details on how we handle your data and privacy, review our privacy policy.
